HANDMADE MARKETPLACE TO BUY OR SELL GIFTS AND CRAFTS

Setup Product Return and Warranty

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Apart from setting the RMA for all products, the vendor can now setup RMA settings for an individual product.

Navigate to Dashboard -> Products -> Select a Product -> Edit -> RMA Options -> (Check the “Override your default RMA settings for this product”)

The fields are the same as the fields in the global settings but here it works for this product only.

product override rma 1 uk online handmade marketplace to buy and sell gifts and crafts

Managing Customer RMA Requests

To manage customers’ RMA requests, Navigate to Dashboard -> Return Request -> Select the ‘Manage’ or Click on the view icon.

Next, you will get options to chat with the customer and to meet up the return request.  Here you can change the status of the RMA request if you need to.

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